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Michael E. DeBakey VA Medical Center - Houston, Texas

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Optical Shop "Korrects" Location and Space Obstacles

April 19, 2012

Optical Shop

Army Veteran Andre’ Cunningham chooses a pair of eyeglasses with the help of Optician Linda Gilford.
PHOTO: Quentin Melson, Public Affairs Specialist (TCF Intern)

HOUSTON - Responding to suggestions from patients, the Michael E. DeBakey VA Medical Center Optical Shop recently moved from the second floor Prosthetics Department to a location adjacent to the renovated Eye Clinic on the first floor near the nursing home entrance and increased the size of the floor plan.

“I like how it is now more accessible and convenient for patients, because of the first floor location,” said Army Veteran Andre’ Cunningham. “It also has more space; the old location was like a matchbox compared to the new location.”

The Optical Shop is manned by five employees including three opticians and two administrative assistants. It provides eyeglass fittings and adjustments, dispenses a variety of VA-selected frames and lenses, performs upgrades for Veterans willing to spend out-of-pocket, and does eyeglass repairs.

“We moved to be closer to the Eye Clinic and prevent Veterans from having to go out of their way to get to us,” said Linda Gilford, an optician with Korrect Optical, the VA contractor operating the Optical Shop. “We also moved because the space where we were was just getting too small.”

"The Michael E. DeBakey VA Medical Center is committed to providing Veterans the best health care anywhere. We sincerely value their opinions and suggestions,” said Adam C. Walmus, M.H.A., M.A., F.A.C.H.E., MEDVAMC director. “Moving the Optical Shop is just another example of how we continue to use Veteran input to improve the quality of health care and customer service available here, at their VA medical center.”

With only a few days since its relocation, the new Optical Shop is drawing nothing but praise from Veterans and family members.

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Awarded re-designation for Magnet Recognition for Excellence in Nursing Services in 2008, the Michael E. DeBakey VA Medical Center serves as the primary health care provider for more than 130,000 Veterans in southeast Texas and provides some of the most complex care within the VA Health Care System. The DeBakey VA employs nearly 3,600 staff and is one of 49 institutions within the prestigious Texas Medical Center*, one of the largest health and research centers in the world. The DeBakey VA is home to a Post Traumatic Stress Disorder Clinic; Network Polytrauma Center; award-winning Cardiac and General Surgery Program; Liver Transplant Center; Epilepsy and Cancer Centers of Excellence; Substance Abuse Disorder Quality Enhancement Research Initiative; Health Services Research & Development Center of Excellence; Rehabilitation Research of Excellence focusing on mild to moderate traumatic brain injury; Mental Illness Research, Education and Clinical Center; $26.8 million Research and Development Program; and Parkinson’s Disease Research, Education, and Clinical Center. The hospital offers sophisticated, cutting-edge technology such as PET/CT imaging, the Evident™ microwave ablation system, a CyberKnife®, a Varian Trilogy linear accelerator, a Philips Wide Bore Computed Tomography Simulator, the OR•Control System, the Abiomed Impella 2.5 catheter-based heart pump, and the Sapien heart valve. For more than 60 years, the DeBakey VA has served as the primary teaching facility for our major affiliate, Baylor College of Medicine* and operates one of the largest VA residency programs in the nation. Each academic year, more than 2,179 students are trained through 194 affiliation agreements with institutions of higher learning. Including the outpatient clinics in Beaumont, Conroe, Galveston, Houston, Lufkin, Richmond, and Texas City, MEDVAMC outpatient clinics logged almost 1.3 million outpatient visits in fiscal year 2011.
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