Michael E. DeBakey VA Medical Center - Houston, Texas

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Houston VA Functional; But Not Routine Business

September 14, 2008

HOUSTON – With electrical power restored to its main health care facility in Houston, the Michael E. DeBakey VA Medical Center (MEDVAMC) is attempting to resume normal operations.

Staff should report to duty as scheduled. If you cannot, contact your supervisor or the VA Employee Hotline by calling 1-866-233-0152. You are required to check in with your status, location, and contact information.  Operators are available 24 hours, seven days a week until further notice. All staff must wear their VA identification and have their VA vehicle parking tag to pass through police checkpoints.

The following clinics are closed Monday, September 15, 2008:

Beaumont VA Outpatient Clinic
Conroe VA Outpatient Clinic
Galveston VA Outpatient Clinic
Texas City VA Outpatient Clinic
Charles Wilson VA Outpatient Clinic, Lufkin

Primary care and specialty care appointments are cancelled at the main VA hospital in Houston on Monday, September 15, 2008.

Veterans who need medical advice should call the VA Network Telecare Center Hotline at (713) 794-8985 or toll-free 1-800-639-5137. Registered nurses, pharmacists, and administrative clerks at the VA Network Telecare Center are ready to answer veteran health care questions 24 hours a day, seven days a week. The VA Network Telecare Center is not for life-threatening emergencies. Veterans with life-threatening emergencies should immediately call 911.

Evacuated veterans with urgent care needs may contact any VA facility across the country by dialing 1-800-507-4571.  This telephone number may also be used by families and friends requiring information about patients from those VA facilities affected the hurricane. Veterans may call with questions such as where to access health care, how to receive their prescription drugs, or any other concerns they may have about their care. 

Visit www.houston.va.gov for updates, emergency preparedness tips, useful Web sites and telephone numbers, safety suggestions for power outages, and more.  

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