Michael E. DeBakey VA Medical Center - Houston, Texas

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VA Medical Center in Houston Open for Business on Tuesday

September 15, 2008

VA Outpatient Clinic in Lufkin will also reopen.

HOUSTON – The Michael E. DeBakey VA Medical Center (MEDVAMC) will resume normal operations on Tuesday, September 16, 2008. All primary care and specialty care clinics at the main VA hospital in Houston will be open.

The Charles Wilson Outpatient Clinic (CWOPC) in Lufkin will also reopen for normal business on Tuesday, September 16, 2008 at the main clinic building located at 1301 West Frank Avenue.  The Mental Health Clinic Annex at 1514 Ellis Street is still without power and remains closed. Veterans, with appointments at the Mental Health Clinic or who need mental health services, should report to the main clinic until power is restored. In addition, the bus transporting veterans from Lufkin to Houston for medical appointments will begin running on Tuesday, September 16, 2008.

The following clinics remain closed at this time:

Beaumont VA Outpatient Clinic
Conroe VA Outpatient Clinic
Galveston VA Outpatient Clinic
Texas City VA Outpatient Clinic

Staff should report to duty as scheduled. If you cannot, contact your supervisor or the VA Employee Hotline by calling 1-866-233-0152. You are required to check in with your status, location, and contact information.  Operators are available 24 hours, seven days a week until further notice. All staff must wear their VA identification and have their VA vehicle parking tag to pass through police checkpoints.

Veterans who need medical advice should call the VA Network Telecare Center Hotline at (713) 794-8985 or toll-free 1-800-639-5137. Registered nurses, pharmacists, and administrative clerks at the VA Network Telecare Center are ready to answer veteran health care questions 24 hours a day, seven days a week. The VA Network Telecare Center is not for life-threatening emergencies. Veterans with life-threatening emergencies should immediately call 911.

Evacuated veterans with urgent care needs may contact any VA facility across the country by dialing 1-800-507-4571.  This telephone number may also be used by families and friends requiring information about patients from those VA facilities affected the hurricane. Veterans may call with questions such as where to access health care, how to receive their prescription drugs, or any other concerns they may have about their care.

Visit www.houston.va.gov for updates, emergency preparedness tips, useful Web sites and telephone numbers, safety suggestions for power outages, and more.

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