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Michael E. DeBakey VA Medical Center - Houston, Texas

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Parking Progress Comes to Houston VA

June 27, 2013

Opening up parking spaces for Veterans, visitors and employees is the main goal of MEDVAMC’s new parking guidelines, implemented in late June.  New gate arms have been installed on parking lots throughout the campus and parking for Veterans and Visitors is clearly marked.   MEDVAMC is proud to offer Veterans two parking choices.  “First and foremost, we encourage all Veterans coming here for an appointment to take advantage of our free Valet Parking service,” said Adam C. Walmus, MEDVAMC Director.  “The Valet allows Veterans to exit their vehicles in front of the Medical Center and come right in.  You really can’t beat that.” 

To further assist Veterans who use assisted devices like wheelchairs and canes, MEDVAMC is opening a second valet entrance at the entrance to the Spinal Cord Unit.  This second Valet, which will be open daily from 9:00 a.m. to 2:00 p.m., will offer Veterans who need special assistance a easy and quick way into and out of the Medical Center.  

Patients who choose not to Valet park, can drive right up to Lot I, J, N or O, which are the lots closest to the Medical Center. Push the button near the parking gate and a ticket will come out.  Take your ticket and bring it in with you to your appointment.  When you report for your appointment, ask a staff member to assist you in validating your parking ticket for free right there in the clinic or unit.  Validation stations are conveniently located in clinics and inpatient units throughout the hospital.   It will take less than 10 seconds for each parking ticket to validate. If you are unsure where to get your ticket validated, you can always come to the Police Service on the 1st floor near Registration and the Emergency Room.

Veterans and visitors will notice employees parking in farther parking lots designated specifically for MEDVAMC staff.  The facility’s volunteers will able to continue to park in Lot A and will be provided with special parking hang tags that allow them entrance to the lot.  The Medical Center’s Police force will be very visible throughout the campus as the new parking changes go into effect. 

“The new parking system should guarantee our Veterans parking in the closest parking lots and make sure that everyone parking on our campus has legitimate business at MEDVAMC,” said Police Chief Stanley Staton.  “We are looking forward to a much improved parking situation overall as a result of these changes.”

Frequently Asked Questions Regarding Parking

Are Veteran and visitor parking free? 

Yes, MEDVAMC parking is free to Veterans, their guests, and visitors who have business at the facility.

Who is allowed to park at MEDVAMC and where do I park at? 

Parking at MEDVAMC is for Veterans, visitors, employees, and those with business at MEDVAMC. See the Campus Map for parking lot locations.

Why was the controlled parking implemented?

Controlled parking was implemented to enforce parking regulations, to ensure safety and security, and to free up parking spaces for our Veterans, visitors, and employees.

Is there handicap parking available? 

Yes, there are handicap parking spaces available in all Veteran and visitor parking lots.

What if the parking lot sign says the lot is full, but I can see empty parking spaces? 

Push the intercom at the gate for assistance from Police Service.


Tickets and Validation

Where can I have my ticket validated? 

Veterans and visitors should check in with the area you visit to get your ticket validated. There will be validation stations all over the facility including all clinics and in-patient units. If you are unsure where to get your ticket validated, visit Police Service on the 1st floor near Registration and the Emergency Room.


How long do the validated tickets last?

Validated tickets expire at midnight on the day they are received. If you plan on being here past midnight, you should wait to get your ticket validated until just before you leave.

What if I lose my ticket?

If you have lost your ticket, proceed to the lot you parked in and push the intercom for help at the exit of the gated lot. Police will verify where you visited and will assist you in exiting the lot. There will also be continuous security in the parking lots.


What if I need to have my ticket validated after normal business hours?

Veterans and visitors should check in with the area you visit to get your ticket validated. There will be validation stations all over the facility. If the area you visited is closed before you get validated, visit Police Service on the 1st floor near Registration and the Emergency Room.

Valet Parking

Who is Valet Parking for? 

Valet parking is for Veterans with a VA I.D. card or appointment letter only. 

Where is Valet Parking? 

Valet parking is located at the main entrance of the facility.

The 2nd Valet parking area is located at the Spinal Cord injury entrance.  This is for Veterans with assisted devices only.

What are the hours for valet? 

Main entrance: 7:00 a.m. to 6:30 p.m.

Spinal Cord Injury entrance: 9:00 a.m. to 2:00 p.m.

Are they open on the weekends? 

Valet parking is not open on the weekends

Do I have to pay for valet or tip the valet person? 

Valet parking is FREE! When we say free, we mean free. A “No Tipping” sign is posted at the main entrance.

What is considered assisted device? 

Wheel chairs, scooters, walkers, canes, and crutches

Where do I go to retrieve my vehicle if the valet is closed? 

At the close of business, Valet will turn in keys to all unclaimed vehicles to Police Service. You may claim your keys at Police Service and be provided an escort to your vehicle.