Michael E. DeBakey VA Medical Center - Houston, Texas
Veterans Feel at Home When Hospitalized at Michael E. DeBakey VA Medical Center
January 10, 2005
Veterans Feel at Home When Hospitalized at Michael E. DeBakey
VA Medical Center
Released January 10, 2005
|Staff Kinesio Therapist, Tony Hall, discusses home health care with WWII Army veteran Leader Jackson. Photo By: Fran Burke|
HOUSTON - In an effort to create a more home-like environment for veteran inpatients, the Michael E. DeBakey VA Medical Center (MEDVAMC) recently finished a major upgrade and redesign of patient rooms. The new accommodations are modern, brighter, and more comfortable. The designs are a significant step away from the typical hospital setting and focus on patient well-being, both physically and mentally.
“The new rooms have been well-received by our veterans. I have received so many positive comments from both veterans and their family members. This project has given me a great deal of personal satisfaction in creating this warm, more personal setting for those who have served our country,” said Peggy Moore, MEDVAMC assistant housekeeping officer.
In the last year, 315 inpatient rooms have been upgraded with new wall coverings that are washable and easier to clean, airy drapery, new furniture including nightstands, bed tables, recliners, and visitor chairs, and bright lighting and wall art. MEDVAMC management also made sure all aspects of the room upgrades met strict infection control standards.
Continuity of care was also a concern identified and addressed by officials during the upgrade process. “There was a significant amount of coordination between staff in patient care areas and facilities management staff to ensure availability of beds during the entire process,” said Mouris Ibrahim, MEDVAMC Facilities Management Service Line Construction Section manager. “We completely upgraded seven-and-a-half rooms per week while ensuring that there would be no disruption in patient care.”
To involve veterans in the upgrade process, volunteers from the MEDVAMC Transitional Care Center Resident Council made the final selections on the wall art in each patient’s room.
Compliments are now frequent from patients and visitors alike on the new accommodations. “Our patients have expressed how pleased they are with the new home-like appearance and they especially like the paintings,” said Diana Hughes, R.N., MEDVAMC nurse manager. “The room upgrades give our patients a much more comfortable environment and have notably increased patient satisfaction overall.”