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Michael E. DeBakey VA Medical Center - Houston, Texas

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Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

Make, Change, Cancel or Reschedule an Appointment

If you are a NEW patient or returning after 2 years and would like to make an initial appointment, please visit our “Become A Patient page” for more information on how to enroll in the VA Health Care System and get your first appointment.

The Network Telecare & Appointment Center provides you with one telephone number to cancel or reschedule any clinic appointment you may have at the Michael E. DeBakey VA Medical Center (MEDVAMC) in Houston and all of our VA Community Based Outpatient Clinics (CBOC).

If, for some reason, you cannot keep your scheduled follow-up appointment, please immediately call the Network Telecare & Appointment Center to reschedule and cancel. Please cancel at least 24 hours in advance so we can offer your appointment to another Veteran. 

Network Telecare & Appointment Center
(713) 794-8985
toll free 1 (800) 639-5137
(Option 2)
Open 24 hours a day, 7 days a week, 365 days a year

Don’t forget to let your health care provider know when your address, telephone number, or other important contact information change.

Self-Schedule Appointments

VA's Veteran Appointment Request app is available at select locations. The app makes it possible for Veterans to self-schedule primary care appointments and request assistance in booking both primary care and mental health appointments at the VA facilities where they receive care. In addition to scheduling appointments, Veterans can use the Veteran Appointment Request app to track appointment details and the status of requests, send messages about requested appointments, receive notifications and cancel appointments. Read more about the Veteran Appointment Request app.


Network Telecare & Appointment Center
1-800-639-5137, Option 2