Appointments - Michael E. DeBakey VA Medical Center - Houston, Texas
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Michael E. DeBakey VA Medical Center - Houston, Texas

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Schedule a VA Appointment

There are many ways for Veterans to make health care appointments.

  • If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
  • If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.

Schedule an Appointment

By Phone

Follow the instructions on this page on how to make an appointment by phone at this facility.


VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

With your online account, you’ll also be able to:

  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Cancel appointments
Schedule a VA appointment online.

Upgrade your Existing Accounts

Make, Change, Cancel or Reschedule an Appointment

If you are a NEW patient or returning after 2 years and would like to make an initial appointment, please visit our “Become A Patient page” for more information on how to enroll in the VA Health Care System and get your first appointment.

The Clinical Contact Center and Centralized Scheduling (formerly Telecare) provides you with one telephone number to cancel or reschedule any clinic appointment you may have at the Michael E. DeBakey VA Medical Center (MEDVAMC) in Houston and all of our VA Community Based Outpatient Clinics (CBOC).

If, for some reason, you cannot keep your scheduled follow-up appointment, please immediately call Centralized Scheduling to reschedule and cancel. Please cancel at least 24 hours in advance so we can offer your appointment to another Veteran. 

Clinical Contact Center and Centralized Scheduling
(713) 794-8985
toll free 1 (800) 639-5137
(Option 2)
Open 24 hours a day, 7 days a week, 365 days a year

Don’t forget to let your health care provider know when your address, telephone number, or other important contact information change.

Telehealth-VA Video Connect
Telehealth-VA Video Connect connects Veterans with their health care team from anywhere, using encryption to ensure a secure and private session.

Information to Help You Decide about Where to Receive Your Care

VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:

  • Wait times for primary care, mental health, and some of the commonest specialties
  • If same day services are available in primary care and mental health
  • If Telehealth is available in primary care and mental health
  • If it has an emergency room
  • Facility contact information
  • Veteran satisfaction scores
  • Quality information comparing each VA and local area non-VA healthcare facilities

VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.


Clinical Contact Center and Centralized Scheduling
1-800-639-5137, Option 2