Visitor Information - Michael E. DeBakey VA Medical Center - Houston, Texas
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Michael E. DeBakey VA Medical Center - Houston, Texas

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Visitor Information

Parking and Directions

Visit our Locations and Directions page for a map of the parking lots, driving directions, and Valet Parking information.

Information Desk

The Information Desk, located on the first floor in the main lobby of the Michael E. DeBakey VA Medical Center, is open Monday through Friday, 7:00 a.m. to 4:30 p.m. You can obtain information on such topics as the location of offices and services, location of inpatients (who have provided consent), where to register for health care services, and how to get to the regional office.


For general VA police assistance, please dial (713) 794-7106 or ext. 27106. In case of an emergency, dial 911. Because the Michael E. DeBakey Medical Center is a federal facility, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted on VA grounds. All Michael E. DeBakey VA Medical Center employees and volunteers are required to wear their employee identification at all times when on VA grounds. Always report a suspicious looking person, package, or device. Never touch a suspicious looking package or device. Report suspicious activity or persons immediately to the VA Police. All donations (books, magazines, clothing, etc.) must be delivered directly to the Volunteer Office, Room 2A-104. Boxes or bags left at the Information Desk or in the Main Lobby will be considered a security risk and destroyed. Do not leave any articles of value in plain view or unattended in your vehicle, (e.g. cell phones, laptops, money, wallets, purses, GPS systems), even if it is locked. Put them somewhere out of sight or take them with you. Lock all doors and roll up all windows.

Lost and Found 

All articles classified as lost and found are forwarded to the Patient’s Clothing Room, Room BA-203, at the end of each workday. Individuals searching for any lost item should report to Room BA-203, Monday through Friday, 8 a.m. to 4:30 p.m.

Religious Services 

Chaplains are on duty from 8:00 a.m. to 4:00 p.m. daily. Chaplains are available for crisis ministry 24 hours a day, seven days a week. To assure prompt response to your needs for a pastoral visit or consultation, indicate your request to the nurse or clerk on your nursing unit. The message will be promptly delivered to the chaplain. The Chapel, located on the second floor, offers Catholic, Protestant, and Islamic services. All services may be viewed on television Channel 37 in patient rooms.


MEDVAMC is a smoke-free campus. This applies to cigarettes, cigars, pipes, or any other combustion of tobacco, including but not limited to electronic or e-cigarettes, vape pens, or e-cigars. For information on Tobacco Cessation classes, contact Susan Bogard, RN, at 713-791-1414, ext. 28768.

Conduct and Behavior 

Please be considerate of others and help us maintain a quiet atmosphere. Regulations do not permit the use of loud, abusive, or profane language; loud music or televisions; gambling, soliciting, bartering, or panhandling; or the sale, use, or possession of intoxicants or unauthorized drugs. If you should observe such misconduct by anyone, please report it immediately to a unit nurse or the VA Police.